The Care Certificate – 15 Standards

Who is this course for?

The Care Certificate is a set of standards designed to ensure that health and social care workers in the UK have the necessary skills, knowledge, and behaviours to provide high-quality care and support. It covers a range of topics, including communication, privacy and dignity, infection prevention and control, duty of care, safeguarding, and more. The Care Certificate aims to provide a consistent foundation for workers entering the health and social care sector, promoting a standardized level of competence and understanding.

What Does this Course Cover?

 The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It’s made up of the 15 minimum standards. This suggested bundle covers all the required courses for the care certificate.

 What You’ll Learn?

Understand your role in care:

• The course structure
• Understanding social care
• Relationships
• Agreed ways of working
• Keeping up-to-date
• Working in partnership
• Resolving conflicts

Your personal development:

• The Course Structure
• Setting Standards
• Codes of Practice and Legislation
• Reflecting on your Work Activities
• Personal Attitudes and Beliefs
• Formal and Informal Learning
• Feedback
• Personal Development Plans

Duty of care:

• The Course
• The Implications of Duty of Care
• How Duty of Care Affects Your Work
• Duty of Care Dilemmas
• Resolving Dilemmas: Support and Advice
• How to Respond to Complaints

Equality diversity and discrimination:

• What is Equality & Diversity
• Equality and Diversity Legislation
• What do we Mean by Discrimination
• Promoting Diversity
•  Links Between Values, Attitudes and Beliefs
• Stereotypes, Prejudices and Discrimination
• Institutional Discrimination
• Valuing Others
• Resistance to Feedback
• Course Summary

Person centred care:

• Definitions and Values
• Care Plans and Consent
• Daily Reports
• Example Care Plans
• Case Study

Principles of communication:

• Reasons People Communicate
• Ways of Communicating
• Identifying Communication Barriers
• Reducing Communication Barriers
• Checking Understanding
• Getting Help With Communication Issues
• Confidentiality

Dignity and privacy:

• Understanding the Principles
• Dignity – Good Practice Part 1
• Dignity – Good Practice Part 2
• Privacy – Good Practice
• Self-care
• Overcoming Barriers to Dignity and Privacy

Nutrition and Hydration:

• The Course Structure
• Defining the Terms
• The Eatwell Plate
• Hydration
• Through-life Nutrition
• Malnutrition and Overnutrition
• The ‘Malnutrition Universal Screening Tool

Learning disability & Dementia awareness:

• Introduction
• Learning Disabilities: The Basics
• New Understanding
• Person-centred Approach
• Meeting Needs – Part 1
• Meeting Needs – Part 2
• Meeting Needs – Part 3
• Legal Framework, Opportunities and Safeguarding

Safeguarding adults:

• Introduction and Definitions
• Types of Abuse and the Rights of Vulnerable
• Recognising the Signs of Abuse
• What to Do if you Suspect abuse
• Safeguarding Legislation

Safeguarding children:

• Introduction to Safeguarding Children
• Types of Abuse, who may carry it out and why children may not tell
• How to Recognise the Signs of Abuse
• What to do if you suspect a child is being abused
• Safeguarding Legislation

Emergency First Aid at Work Online refresher:

• What is First Aid?
• Barriers, ABCDs and the recovery position
• CPR and AEDs
• Choking
• Bleeding
• Shock
• Spinal Injuries
• Breaks
• Head Injuries
• Sprains
• Managing an Incident & Record Keeping
• Burns & Scalds
• Electric Shock
• Eye Injuries
• Anaphylaxis and Diabetes
• Heart Attack & Stroke

Health and safety in a care setting:

• Introduction
• Responsibilities
• Systems
• Accidents and Illness Part 1
• Accidents and Illness Part 2
• Moving and Handling
• General Hazards: Fires, Gas and Electricity
• Aggression, Violence, Security and Stress
• Work Environment and Welfare

Handling information in a care setting:

• Legislation
• Putting it Into Practice

Infection control:

• The course structure
• Infection prevention and control, and the impact of infection
• The different microorganisms
• How bacteria are transmitted
• The Chain of Infection
• The control and prevention of infection
• Cleaning & Decontamination

Course Benefits

The benefits of completing the Care Certificate course are numerous, both for individuals pursuing a career in health and social care and for the organizations they work for.

Overall, the Care Certificate course offers a structured pathway for individuals entering the field of health and social care, providing them with the knowledge, skills, and confidence needed to deliver compassionate and effective support to those in need.

Course Progression

Course progression ensures that individuals receive comprehensive training and support to meet the Care Certificate standards, ultimately equipping them with the skills and confidence to deliver high-quality care to those they support.